The Executive Office of Labor and Workforce Development (EOLWD) and the Department of Unemployment Assistance (DUA), in coordination with the U.S. Department of Labor (USDOL), are taking a series of actions to assist workers and employers. See here for more information.

Federal CARES Act Benefit Information

The Department of Unemployment Assistance is moving swiftly to implement three new public benefit programs that will expand unemployment eligibility; temporarily increase weekly benefits for all claimants; and allow additional categories of people to claim unemployment benefits. The move, the largest expansion of assistance for the Commonwealth’s workforce since the Great Depression, follows new guidance from the federal government regarding the CARES Act. For more information, visit mass.gov.

Employment Benefits for the Self Employed – Pandemic Unemployment Assistance (PUA)

PUA provides up to 39 weeks of unemployment benefits to individuals who are not working as a result of COVID-19 and are self-employed, independent contractors, gig economy workers, and others who otherwise would not qualify for regular UC or EB under state or federal law or PEUC. These individuals are not able to claim benefits directly through the UI Online System in Massachusetts. Eligible claimants under PUA will be retroactively compensated with this benefit beginning February 2, 2020, or the first week a claimant was unable to work as a result of COVID-19, whichever date is later. The last week this benefit is payable is the week ending December 26, 2020.

Eligible claimants should visit the Pandemic Unemployment Assistance (PUA) page to apply.

Additional Resources

Apply for Pandemic Unemployment Assistance

Pandemic Unemployment Assistance Benefits Guide

MassHire North Central Career Center Update

Due to the current situation with COVID-19, The MassHire North Central Career Center office will be closed to the public for the foreseeable future. Virtual services will be provided to customers. If you are seeking Unemployment Insurance Service please file your claim at www.mass.gov/DUA or contact the DUA call center at 1-877-626-6800. Please be aware that you may experience significant wait times on the toll free line. If you have a deadline to attain your RESEA requirement, staff will be reaching out to you to ensure that your unemployment benefits will not be impacted by these changes. 

For employers who are impacted by COVID-19, please visit mass.gov for updated information on how to proceed with claims and Yorkshire information that can help you navigate this unusual situation.  

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